Next Generation Shared Services
How much does organizational structure influence the effectiveness and efficiency of transaction processing functions? The answer is a great deal. In fact, it may ultimately be the critical factor separating success from failure. The competitive intensity of today’s business environment is driving organizations to rethink their structures.


A Shared Service organization is one where multiple business units can share the processing of common functions. Typically, functions such as human resources, accounting, finance, tax, payroll, legal services, information systems, marketing, R&D, purchasing, customer service and communications are included in such organizations.

A next-generation shared services environment creates a platform for common skill sets across the organization’s business units, making it possible to deliver finance, human resources, information technology and similar services from one or more geographic locations.

KPMG in Bahrain takes a service-first, holistic approach to shared services that combines the experience of our professionals in a range of disciplines, including finance, human resources, information technology, customer management, real estate and tax.

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